We don’t drop In & Out | We Embed | We Support | We Elevate!
Our Quality Assurance Network
Holistic
Holistic
Holistic
Complete Care Oversight.
Covering compliance, leadership, culture, quality, and growth, all underpinned by real-time insights, practical tools, and expert support.
Partner
Holistic
Holistic
We Walk With You.
You don’t have to carry the weight of leadership alone. We’re here as your trusted sounding board, critical friend, and practical support system.
Assurance
Assurance
Assurance
Confidence in Care Starts with Clarity.
We give you the frameworks, evidence, and expert insight to operate with assurance. Whether you’re preparing for inspection, improving quality, or recovering from non-compliance.
Always one step ahead!
Network
Assurance
Assurance
We Aim to Build a Powerful Community of Peers, Mentors, & Specialists.
All focused on improving care. Our network gives you access to insight, innovation, and support that no leader should go without.
Empowering Leaders | Dashboard Oversight
Holistic | Partner | Assurance | Network
Total Oversight Compliance Simplified Audit tools and Recovery Plans ✅
Collective Culture Strengthened – Leadership Coaching and Team Frameworks 🌐
Unshakable Assurance with Elevated Care – Quality Systems Driving Continuous Improvements 🔒
A True Partnership Where Collaboration Meets Success! 🤝
Everything we do is about Strengthening Care. One Relationship, One Home, One Team at a Time.
In my world,
CCH is defined as the Caring Community Hub. A platform and philosophy for improving care home operations, compliance, and community engagement. It’s not just a name; it’s a system, a support network, and a vision for better care.
New Ways of Working Quality Statements:
These are central to the CQC’s new assessment framework, which has replaced the previous Key Lines of Enquiry (KLOEs). They define what “Good Care” looks like and form the basis on which care homes are now assessed.
Tiers of Monthly Support Packages
QAN | Partner Platform | Quality Assurance Framework
Starter
£250
• Access to Feedback | People Hubs
• 1x Digital Quality Audit
• 1x 5 hour monthly support call
• Email support (4hr response)
• Bookings: Setup for team/client scheduling | Appointments
• Basic template pack (checklists, onboarding forms)
Pro
£395
• All Starter features
• Access to all CCH Hubs (Onboarding, Assessment, Occupancy, etc.)
• 1x Deep Dive Inspection | Quality | Assessment Hub
(One-off separate cost £1,500)
• Monthly 5-hour advisory call
• Priority email support (2hr)
• Shifts: Setup for rota/staff planning
• Approvals: For internal workflow processes
• Audit Tracker + Planner tools
• Bespoke onboarding template suite
• Teams Chat
Elite
£595
• All Pro features
• Named Strategic Partner (your dedicated advisor)
• Monthly 4-hour coaching calls
• Monthly Operational RiskScore
• Full HR document library
• Advanced Integration (Shifts, Bookings, Teams & Approvals)
• Live dashboard/reporting support
• CQC Inspection Simulation & Preparedness Pack
• High Priority email support (hourly)
• Deputy Hub
Optional: Quarterly in-person quality assessments additional cost £5,500
This phrase emphasises the comprehensive and streamlined approach to compliance, highlighting the use of audit tools and recovery plans to ensure thorough oversight and effective management.